Appointment Policy

Please arrive a few minutes before your appointment is scheduled to begin; this will make your visit with us more enjoyable, and maximize the benefits you receive from your allotted time. Our professional staff has set this time aside in their schedule exclusively for your treatment needs.

We have a 24-hour advance-notice cancellation policy. Without this notice, you will be charged the full fee for your reservation. “Late arrivals” are considered a cancellation without sufficient notice.

In the event of a true emergency or crisis, please inform us as soon as possible so we can make every effort to fill your reserved time with another patient, and relieve you of your financial obligation.

Our professional appointment schedule is dictated, in part, by the needs of our patients—a human factor outside of our control and sometimes difficult to accurately anticipate—and one that unfortunately causes us to occasionally run late for our next appointed patient. If another patient’s needs impinge on your reserved appointment time, we promise that you will receive the same dedicated and thorough care.